Handling time is excluded in the shipping time.

Total Delivery Time = Handling Time/Producting Time + Shipping Time

Please note: 

1. For the cardholder's protection, the company reserves the right to send orders to the billing address if a differing shipping address cannot be verified.

2. We CAN ship to any P.O boxes and APO/FPO address by Postal Office. But delivery time is longer. So we encourage all deliveries be made to a physical address.

3. Our items will be stamped as "Gift" or "Sample" to avoid you being charged a custom fee. Usually, your order will not be charged a custom fee from vovhair.com. In seldom cases, orders may be charged the customs fees by your government, not our site, you will be responsible for the charges. We apologize for any inconvenience, but we have no control over the customs authorities in your country or any other. Contact your local customs office for more information about customs fees, duties, and taxes.

Tracking

Once your order is shipped out, eseewigs.com will offer you the tracking number via email.

We share a strategic cooperation relationship with the the world's largest express company UPS,FedEx , DHL and USPS. All of our packages are delivered by UPS ,Fedex , DHL or USPS, you can easily tracking your item on the following links

FEDEX

www.fedex.com

DHL

www.dhl.com

UPS

www.ups.com

USPS

www.usps.com

Return and Exchange Policy

It is important for us that you are completely satisfied with your purchase. 
If for any reason you do not absolutely love your selections, we gladly offer returns and Free exchanges items unaltered, unworn, unwashed, undamaged and in original packaging that are postmarked within 7 days.For return or exchange,pls fill in the order form below and send back it with your order.

Custom made orders can't be exchanged and returned except for our mistakes.

Exchange policy

1. 1.Email [email protected] within 48 hours after receiving your package to make an application of exchange. Emails received after the 48 hours will not be taken into consideration. We will send a reply email within 24 hours.
2. 2.Please email us with photo of your goods for our reference.
3. 3.Before shipping back, please email us firstly for the shipping address. We have all rights to refuse the package if you send it back without our permission.
4. 4.We can offer one time FREE exchanges for the items that have not been worn or tampered with. But the customers will be required to pay the shipping fee of sending the item back to us. After we have received the tracking number from you we will then ship the exchanged item for free.
5. 5.For any price differences of the exchanged items, we will charge you extra or credit back the overcharge.
6. .Rush Exchange:
   You can place a new order and receive your refund when the original item arrives back. 
   -Place a new order online ,we will send your new purchase after payment received 
   -When we receive and process the eligible returned product, we'll issue the refunds or store credit that has no expiry date.

 Return Policy

1. 1.Email [email protected] within 48 hours to make an application of return. Emails received after the 48 hours will not be taken into consideration. We will send a reply email within 24 hours.
2. 2.Please email us with photos of the goods for our reference.
3. 3.Before returning, please contact us first; we are not responsible for any packages posted without our consent.
4. 4.The shipping fee of return would be paid by customers .
5. 5.We can offer FREE returns for the items that have not been worn or tampered with. There won’t be any restocking fee charged, just a $25 shipping fee will be charged for the order we shipped to you at the beginning of the sale, will be deducted from your payment.

 Return & exchange form below 

eseewigs Store